New integrated option makes it easier to plan complete trips
VIA Metropolitan Transit has partnered with San Antonio BCycle to enhance the customer experience with the ease and convenience of using only one app.
Riders can plan a bus and bike trip, purchase their VIA pass, and unlock their BCycle bike in a matter of minutes. The integrated experience is now available in the free Transit app available on the Apple Store or Google Play.
“We are focused on enhancing our customers’ experience, including providing new, convenient tools that make it easier to choose and use VIA and all available public transit options,” VIA President/CEO Jeffrey C. Arndt said. “Partnering with the Transit app and BCycle to make it a seamless experience for our riders is part of the plan to use innovative transit technology that helps keep San Antonio moving.”
Thousands of San Antonians already use the Transit app every day to navigate the region’s public transit network. VIA riders have used Transit for ticketing on nearly 77,000 trips since the VIA launched fare payment in the app in August 2021. VIA riders can now add bikeshare passes and unlock bikes with their Transit account for San Antonio BCycle’s network of more than 50 stations and 250 e-bikes.
These services previously required users to download several apps and enter payment information into separate accounts. By combining these services in one app, VIA and BCycle are making connections that move more people faster and farther.