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The CARE Program - An Emergency Backup

What happens if an employee rides the bus to work or vanpools, an emergency arises, and he or she is stranded at work without a quick ride home? What if an employee gets sick, has a family crisis, or even has to work unexpected overtime and has no vehicle in which to leave? That’s where the Alamo Area Council of Governments’ Certified Auto Ride in an Emergency (CARE) program, which VIA Metropolitan Transit supports, comes in.

The CARE program will help cover the cost to get bus and vanpool riders home by taxi or (in some circumstances) rental car in the event of an emergency when riding the bus or vanpool is not an option.

There is no cost to participate nor registration procedure, but individuals must be eligible and qualified to receive reimbursement. For more information about the CARE program and a statement of its terms and conditions, please visit www.aacog.com/CARE .